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What to Expect – Resort Policies

Helpful information to make for an enjoyable stay…

Air Conditioning:

Only a few of our suites offer air conditioning. Please request an air conditioned room when making a reservation, additional fees may apply.

Guarantee Policy:

In order to guarantee your reservation, a valid credit card and first night’s deposit will be taken at time of reservation.

72 hour Cancellation Policy:

Reservations must be cancelled within 72 hours of arrival to receive a full refund. Cancellations received after 72 hours will forfeit the first nights deposit.

Check-in / Check-out

Check-in is 4:00p.m. and check-out is 10:00am. Additional charges may apply for late check-outs and a request must be made in advance.

No Smoking – No Pets:

No smoking in the vacation homes and no pets allowed in the units or on the resort grounds, with the exception of guide dogs. 


Daily housekeeping is provided for guests who have booked directly with the Resort. An economy rate is available for stays without daily housekeeping. If a guest has booked through an Online Travel Agent such as Expedia or, daily housekeeping can be provided for an additional fee. Please ask our Guest Services Agents for more details.

Environmental Fee:

At Sunrise Ridge Waterfront Resort, we are proud to be doing our part in the global movement against climate change. We’re working hard to reduce our emissions through energy conservation and other measures. How can you help? At Sunrise Ridge Waterfront Resort, each guest contributes a $1/night environmental fee which the Resort invests in projects to help remove, reduce, and eliminate the creation of greenhouse gases from the air we all share. These projects include: bigger and better recycling programs, green lifestyle services like bike racks, alternative in-room energy solutions such as energy efficient lighting, and more!